Privacy Policy

Diamond Oaks Joinery Ltd

Diamond Oaks Joinery Ltd is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, and protect any personal information you provide when using our website or contacting us directly.

Information We May Collect

We may collect and process the following information:

  • Name

  • Email address

  • Phone number

  • Address or project location

  • Details about your enquiry or project

  • Any information submitted through contact forms, emails, or phone calls

  • Website usage data such as IP address, browser type, and pages visited

How We Use Your Information

We use your information to:

  • Respond to enquiries and provide quotations

  • Communicate regarding projects and services

  • Improve our website and customer experience

  • Maintain internal business records

  • Comply with legal obligations

We will only use your information where we have a lawful basis to do so.

How We Store Your Information

We take reasonable steps to protect your personal information and keep it secure. Information submitted through our website or directly to us is stored securely and only accessed where necessary.

Sharing Your Information

We do not sell, rent, or trade your personal information to third parties.

We may share information with trusted third party providers where necessary for business operations, such as website hosting, email services, or accounting systems.

We may also disclose information if required by law.

Cookies

Our website may use cookies and similar technologies to improve functionality and analyse website traffic. For more information, please refer to our Cookie Policy.

Your Rights

Under UK data protection law, you may have the right to:

  • Request access to your personal data

  • Request correction of inaccurate information

  • Request deletion of your personal data

  • Object to certain processing activities

  • Withdraw consent where applicable

To make a request regarding your personal data, please contact us using the details below.

Third Party Links

Our website may contain links to external websites. We are not responsible for the privacy practices or content of third party websites.

Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page.

Contact Us

If you have any questions regarding this Privacy Policy or how your data is handled, please contact:

Diamond Oaks Joinery Ltd
Email: jordan@diamondoaksjoinery.co.uk
Phone: +44 7754 282092